In the world of IT projects, process control is key to success. Without clear metrics, you can't know if you're moving in the right direction or wasting time and resources. Metrics allow you to not only track progress, but also make changes in time to achieve the desired results.
In this article, we will explain what key performance indicators (KPIs) are important to track in IT projects and how they help achieve success.
Key metrics for IT projects
Here are the main metrics that are important to track, their descriptions and benefits:
| Metric | Description | Why do you need it? | How to apply? |
|---|---|---|---|
| Velocity (Velocity) | Number of tasks completed per sprint | Helps to forecast project timelines and evaluate team performance | Monitor the dynamics of task completion. If the speed decreases, look for reasons: overload, complexity of tasks |
| Meeting deadlines (Time-to-Market) | Time spent on creation and release of the product | Allows for faster product launches, minimizing time to results | Divide the project into phases, analyze the time to complete each phase |
| Code quality | Metrics such as number of bugs, code complexity, test coverage | Reduces support costs, minimizes errors and system failures | Use code analysis tools and implement code review |
| Task Completion Rate (Completion Rate) | Percentage of completed tasks out of the total number of planned tasks | Helps to evaluate the progress and performance of the team | Compare completed tasks to planned tasks for each sprint |
| Errors and Bugs (Bug Rate) | Number of errors found during testing or operation | Indicates problems in development, allows quick response to critical bugs | Fix bugs and monitor their dynamics. Separate them by priority: critical, medium, low |
| Test Coverage (Test Coverage) | Percentage of code covered by automated tests | Reduces future errors, increases system stability | Strive for 80-90% coverage, add tests with every code change |
| Customer Satisfaction (Customer Satisfaction) | Customers' assessment of product quality, usability | Allows you to understand how well the product meets customer expectations | Utilize NPS (Net Promoter Score) and collect feedback through surveys |
| Project Costs (Cost Performance Index, CPI) | Ratio of actual costs to planned costs | Helps control the budget and prevent overspending | Track budget by milestone, look for reasons for overspending if necessary |
| Projected workload (Planned-to-Done Ratio) | Comparison of planned and completed tasks for a certain period of time | Assessing the reality of team planning and effectiveness | Analyze discrepancies, adjust plans and task scope |
| Team Productivity (Team Productivity) | The total amount of work performed during a certain period of time | Allows to identify bottlenecks and helps to motivate the team | Conduct retrospectives, look for ways to improve processes and task allocation |
How do you implement metrics in a project?
1- Define the objectives.
Decide what you want to measure: productivity, quality, or customer satisfaction.
2. Select tools and use the appropriate platforms.
3. Analyze data on a regular basis. Hold meetings with the team to discuss results.
4. Make adjustments. Metrics help you adapt to change and improve processes.
At Sailet, we understand that IT project management is impossible without clear control of key metrics. Our approach to work is based on the following principles:
- Transparency: Clients always know where the project stands. We provide reports on key indicators.
- Adaptability: If we see that metrics show deviations from the plan, we immediately suggest adjustments to minimize risks.
- Technology: We use modern tools for tracking code quality, testing and performance analysis. This allows us to be one step ahead of possible problems.
- Focus on results: Each metric helps us not only monitor the process, but also help us target the team to achieve specific client goals.
Working with us, you get confidence that the project is moving in the right direction, and all processes remain under control. Fill out an application for a free consultation and we will tell you about the peculiarities of development in detail!
English 
Русский 
Қазақ тілі